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Shipping Policy
SHIPPING POLICY
SHIPPING INFORMATION
Orders typically ship within 3-5 business days unless they are a high demand item. These items will have a note indicating expected handling time in their description.
Orders placed during promotional sales may experience some delays. Once your order has been shipped, you will receive an automated e-mail with your tracking number.
We offer Re:Do hipping protection at checkout. Re:Do is automatically added into the cart and you have the option to remove it if you wish.
We highly recommend purchasing Re:Do shipping protection as we are not responsible for items once delivered.
Any order without Re:Do shipping protection is subject to signature confirmation to ensure the correct delivery of items.
Packages that are unable to be found must be submitted to us by email within 7 days of delivery. We will start a claim with USPS which can take up to 10 business days for them to process.
We will not refund orders that are signed for or not received. We will take a case by case basis and assist in tracking the package and opening lost mail cases with USPS.
We are not responsible for mistakes when entering your address at checkout. Please be mindful and double check your address when entering it at checkout as we are unable to refund, or replace orders if delivered to an address that was incorrectly entered at checkout.
Paid shipping is non-refundable upon return of your order.
Thank you
Hawaii and Alaska Shipping Customers who are shipping to Hawaii and Alaska may have longer than normal shipping times.
International Shipping Customers are responsible for duties, taxes and fees due at delivery. If your order is refused at customs due to duty, taxes and fees your shipping paid will not be refunded.
*Once your order has been shipped, we cannot guarantee delivery times from the carrier.
*Domestic Shipping
*Please enquire for international shipping